Achieving on-time deliveries is crucial for a successful business and progressive, high-volume biscuit manufacturer Hill Biscuits knew that it needed the right logistics supplier to improve its record in this area. As one of the UK’s leading ambient grocery distribution and storage companies, Boughey Distribution Ltd was glad to step up to the mark to help Hill Biscuits put its logistics back on track.
Based in Ashton-under-Lyne just outside Manchester, Hill Biscuits supplies many major retailers, discount stores and the wholesale/cash and carry trade, as well as exporting its products around the world and contract manufacturing for other companies. Needing a logistics supplier who could provide a better, more professional customer service to move the business closer to its target of consistent on-time deliveries, Hill Biscuits looked at Boughey Distribution before comparing its services to a couple of other companies. Having researched the services on offer and already knowing some of Boughey’s other clients, Hill Biscuits went back to Boughey on recommendation.
Said Hill Biscuits’ Managing Director Steven Wetherby, “On-time deliveries and good consolidation were the key factors for us. We always need storage for around 1000 pallets at a time and deliveries are generally straightforward full pallet loads, although there is a very small number of mixed pallet deliveries. However, delivery size can vary from a few pallets to a full load, and we wanted to get as close to on-time delivery as possible whatever the load. After a settling-in period, communications are well-established and we are achieving good delivery times.”
Said Keith Forster, Boughey’s MD, “We are pleased to be able to offer Hill Biscuits with a cost-efficient, superior service. Since the switch over, we have been able to improve delivery times considerably, which proves that value for money and quality of service can be mutually compatible with the right distributor.”