The IT team at Wardle-based Boughey Distribution Ltd has achieved great success at this year's UK Warehousing Association (UKWA) awards. At the prestigious annual luncheon, Boughey's team beat some stiff competition to take home the Team of the Year Award 2014.
The award was presented to the company that was best able to exhibit an outstanding team effort and work ethic. This combined effort also needed to either demonstrate or promise greater productivity and/or increased profit. The judges looked at the nominations for evidence of bold and inspired leadership, application of best practice principles, tangible results and the positive engagement of team members.
The awards' ceremony took place earlier in July at London's Dorchester Hotel, as part of UKWA's annual luncheon. The UK Warehousing Association is the only trade association dedicated to serving the warehousing and logistics sector, so to be recognised at this ceremony is very important for Boughey's profile in the marketplace. Boughey's IT team was especially gratified to win this award, as the shortlisted field included prestigious names such as Eddie Stobart Ltd and Potter Logistics.
The nomination and award success of the IT team has capped off its exceptional year. In the last twelve months, the team has launched several key Warehouse Management Systems projects, using in-house and external skill ñ which has reduced order processing costs by over 25% -and installed a Voice-over-Internet Protocol telephone system. It has absorbed a 117% uplift in business IT Support cases, with 85% resolved within 24 hours throughout 2013, in addition to reducing IT labour costs by 17%. There has also been a stronger focus on infrastructure, to raise warehouse productivity and increase processing speed. This success has partly been facilitated by the appointment of Danny Earp as IT Manager at the beginning of the year, with his appointment galvanising the six-strong IT team to renew its efforts. The launch of the BougheyNET portal project, which was completed in March 2013 by Boughey Graduate Developer Matt Hill ñ in collaboration with SAP partner Weaveability ñ has also been very well received by its customers.
Keith Forster, Managing Director at Boughey Distribution, has been delighted with his IT team's success: Running an automated Warehouse Management System is no mean feat and the IT team has ensured Boughey's is second to none. To have the team's hard work over the last year acknowledged by UKWA is a real honour and makes the months of planning and design worthwhile, even as we strive to further streamline and improve the system.