Just like the way we work and the way we shop, warehousing and logistics are changing. It’s all about managing customers’ expectations, which are now higher than ever. Digital information can be stored in the Cloud, but physical products can’t. No matter how sophisticated the tech gets, the need for space won’t be easily resolved. As communications improve and technology develops, space continues to be at a premium. But with ever more sophisticated warehouse management systems, what will warehousing look like in 10 years’ time?
The warehousing, consolidation and distribution sector has seen some major developments over the years, especially with the arrival of the warehouse management system. These business solutions provides extensive automated support in the processing and movement of goods and stock in warehouse storage. Innovations like this make our business better, more efficient and also accountable. The supply chain must take into account an inventory and tracking of stock, consistent quality control, delivery processing and transportation logistics. Some of this has become automated and computerised, while other tasks remain within the domain of human resources.
Boughey’s own in-house IT is now responsible for the efficient day-to-day running of its financial, warehouse and stock management, order processing and reporting systems. The team can also formulate, develop and implement bespoke customer solutions and is constantly on the lookout for ways to solve industry problems. The launch of BougheyNET, a 24/7 customer web portal delivering highly-accurate, real-time data on order status and stock levels, has made a solid impact on the business.
Keeping up with the giant leaps forward in technology over the last 20 years is only half the challenge however. Managing customers’ expectations remains at the forefront of everything Boughey does. There are some aspects of the day-to-day business that will forever remain the same, as there is no shortcut to the storage and management of tangible products in a safe, navigable environment. The environment can be made safer, the transport methods more efficient, but at the end of the day, the whole process is only as efficient as the system and its operatives. As we continue to drive the company forward, we’re moving towards a future that’s geared to making business better.